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How To Do A Refund (Product or Service)

  • Click ‘Add’
  • Click ‘Transaction’
  • Enter the name of the customer having the refund.
  • Press ‘Refund An Item’.
  • Search for the product/service you’re refunding and assign a staff member to who the refund will be attached.
  • Repeat the above process if refunding more than one item.
  • Adjust the price if required and click ‘Payment’.
  • Select the payment method you are refunding to and click ‘Pay’ to complete the refund.
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